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Washer Pump/Bottle Problems

7958 Views 16 Replies 4 Participants Last post by  Triop
A couple weeks ago I was at a national park in my 2011 Honda CR-Z and as I pulled up to a curb made of natural rocks one of them managed to catch up underneath the bumper/skirt enough that it pushed my skirt into my windshield washer pump. I noticed fluid leaking out at the time and a week later removed my bumper to find the pump had come out of the reservoir. It seemed like it just needed to be pressed back in (the gasket and tank seemed intact). I poured fluid in, watched for leaks, tested, and all seemed well.

Yesterday I went to use my windshield washer and no spray. I filled the reservoir with water and it leaked out immediately. I haven't had the time/garage to take the bumper cover off again but I'm wondering if anyone else has had this issue. Should I just RTV silicone the heck out of it when I put it back? Is there a retention clip or something I might be missing? I haven't found a good exploded diagram (or an FSM). I'll probably call the dealership but I'd rather not pay whatever crazy amount they'll want to charge me for a new pump and reservoir. I do already have a spare reservoir from CarID that seems to include a gasket.
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Also want to add that these videos (which I found linked to on CRZForum) are super helpful. Knowing a little French might help make them clearer but a picture is worth a thousand words.

Part One:

Part Two:

Shout out to @J_Honda14 for originally posting these. They really made life easier.
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https://www.hondapartsnow.com/parts...3dr_base-ka-6mt/windshield-washer.html?PNC=11 shows an exploded diagram of the whole system not sure if this will help you or not. You can get all the part numbers off of this listing or even order if you need any that you find broken or missing.

Here is the link to purchase on paper the FSM for your year (http://www.helminc.com/helm/Result....=&Category=1&Keyword=&Module=&selected_media=) but throughout this forum are other members who for your year have the FSM as a PDF and will either send you the whole manual, the process /section you need or you may find a link to it. I have a 2013 so no FSM for me.

Here is all the manuals Helm has for your year

Try to park further away from obstacles. I have gotten into habit of always backing in but I have a rear camera.

A couple weeks ago I was at a national park in my 2011 Honda CR-Z and as I pulled up to a curb made of natural rocks one of them managed to catch up underneath the bumper/skirt enough that it pushed my skirt into my windshield washer pump. I noticed fluid leaking out at the time and a week later removed my bumper to find the pump had come out of the reservoir. It seemed like it just needed to be pressed back in (the gasket and tank seemed intact). I poured fluid in, watched for leaks, tested, and all seemed well.

Yesterday I went to use my windshield washer and no spray. I filled the reservoir with water and it leaked out immediately. I haven't had the time/garage to take the bumper cover off again but I'm wondering if anyone else has had this issue. Should I just RTV silicone the heck out of it when I put it back? Is there a retention clip or something I might be missing? I haven't found a good exploded diagram (or an FSM). I'll probably call the dealership but I'd rather not pay whatever crazy amount they'll want to charge me for a new pump and reservoir. I do already have a spare reservoir from CarID that seems to include a gasket.
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Thanks for the resources. That's helpful.

Try to park further away from obstacles. I have gotten into habit of always backing in but I have a rear camera.
Yeah, I know. This was a very irregular sort of parking situation and it was head in only because of how the road was and the spots were at an angle. I've got 120k+ miles on it and this is the first time I ever managed to bump it hard enough to knock anything loose.
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There is a little connector that connects the hoses to the front of the pump.. yours fell off.

I have had this happen on both my crz's.

First time I pulled the bumper, the second time I reconnected it without pulling the bumper.

Look for a thread I made regarding this. If you can't find it, I'll try and find it later.

If you look at a parts diagram, it will show you what I'm talking about. Both hosed go into this stupid little square Y adapter and then that clicks into the front of the pump over a couple tiny orings. It's very much prone to falling off. Usually the snow pulls mine off. Free fix though!
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I don't know if you took a look at my thread about a similar issue. I was asking how to secure it but i guess there is no way. I would suggest filling it with the bumper off to see if you have any leaks, by 10 minutes you should see something drip.

I don't know if you took a look at my thread about a similar issue. I was asking how to secure it but i guess there is no way. I would suggest filling it with the bumper off to see if you have any leaks, by 10 minutes you should see something drip.
I found your thread today after looking for @d1giPhux 's (didn't find theirs). I thought I waited long enough to check drip, it worked for a few weeks. But if snow causes it to happen that's a real bummer as my new weekly commute is taking me over a 5000' elevation pass. I'm interesting in how to fix it without removing the bumper. I've considered cutting a whole in the flap underneath so it can be reached but I'm not sure if that would cause issues over time by gathering debris/snow/mud. Maybe an additional shield could be made for it?
My friend and i thought of couple silly things because it is so annoying to have to remove your bumper for something so simple. Maybe instead of cutting a hole you can make an access panel but I don't know.
I found your thread today after looking for @d1giPhux 's (didn't find theirs). I thought I waited long enough to check drip, it worked for a few weeks. But if snow causes it to happen that's a real bummer as my new weekly commute is taking me over a 5000' elevation pass. I'm interesting in how to fix it without removing the bumper. I've considered cutting a whole in the flap underneath so it can be reached but I'm not sure if that would cause issues over time by gathering debris/snow/mud. Maybe an additional shield could be made for it?
Start on post #5 here:


Your washer fluid tank got disconnected from the 2 little hoses running to it. I made a thread a while back about fixing this.

I pulled my front bumper the first time and actually made a video and took pics.

Recently it came off again and I fixed it by removing some of the plastic panels on passenger side right behind rear bumper.

If you know how it plugs straight back onto the washer pump.. it can be done without removing the bumper. I did it while laying on my back in -10 degree weather about a month ago.

Was a pain in the ass mostly because of the neck craning action involved, but only took like 15 minutes.

You need to pull the center plastic panel, then a couple clips on the side panels and squeeze your arms up in there.

This hose disconnecting is a common problem on this car. If I ever pull my bumper again, I'm going to epoxy the little connector in place.

Edit: found the thread for you (has pics of the connector and how it disconnects from washer tank pump):

Tinyurl.com/crzwashtank1





I can also send you the factory service manual for this car when I get home. Brake replacement is simple. Watch YouTube videos of any Civic, or pretty much any new car with disc brake. Search 'disk brake pad replacement'. It's simple!
@d1giPhux Thanks for finding the post. Those pics are definitely helpful. I'll pull my bumper this weekend and see if I can go the epoxy route you suggested or something similar. I like the idea of just popping the panel and reaching up but I think it'd be harder to make a more permanent repair without full access.
@d1giPhux Thanks for finding the post. Those pics are definitely helpful. I'll pull my bumper this weekend and see if I can go the epoxy route you suggested or something similar. I like the idea of just popping the panel and reaching up but I think it'd be harder to make a more permanent repair without full access.
Honestly if yours keeps popping off, it's most likely the orings are worn.

You could silicone it. I guess that would actually be a better and less permanent fix.

Try clipping it back on though the quick way first. You will save yourself a waste of time honestly. Just need some jack stands and a flashlight. If not, just pull the bumper like you intend to. It's easy enough..

Also, as a side note..I have a feeling it was intend to pop off if pulled on. That way it won't snap the bottom of the pump off. So you may just want to clip it back on and be good to go!!
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Here's some pics from my fix. It's lasted a week now.

First off, I highly recommend these two tools for bumper removal. The pliers especially but the trim tool does a great job of popping the tabs under the headlights without scratching or breaking anything.


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When I see instructions saying to put down a blanket or carboard to keep from scratching your bumper cover, I laugh. How did it take 120k miles before I popped the pump out?

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Okay so now it's off. The red circle is showing how the two connectors are off of where they need to be. My guess is when I put the pump back in after knocking it out originally I failed to pop these connectors on solidly enough and the vibrated loose within a day or two.

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Full pump removal from the reservoir.

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I used black RTV silicone because, well, black is way cooler. It's not the oil resistant black kind. Just colored RTV. I made the coat more even after I put the camera down. Hard to take pictures with sticky hands. The extra between the fitting and the pump is to hopefully give it a little extra resistance to popping up if my bumper skirt hits something.

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Some extra to try and hold the pump to the bottle a little better. Also it is probably obvious but don't block those holes by accident. I had to clean mine out a bit with a wooden skewer. In hindsight I should have inserted something into both openings before I siliconed so nothing would get in there and any excess would be pulled out when I removed the plugs.

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And one more image because I hit my limit
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Working well so far but I haven't driven through snow with it yet.
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So after a couple months of snow driving and more without this fix seems to be holding up fine. I've had no further leaks
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