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agree on when calling in between the CR-Z & CR-V, as when I brought mine for the hitch installation, when i book for the appointment, the guy said CR-V and i correct him as "Z for Zoo", not "V for Victor".

then when i arrived on the day for the installation, the owner of the store called it again CR-V, and i told him the CR-V is a small SUV, and the CR-Z is a small sport hybrid and he said he didn't know or heard about it, i was like wth, u can pull out info about the hitch, and now u told me u didn't know the car?!?!
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