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Well A rock hit my windshield in a construction area and cracked about 8 inches. no biggie my insurance has a zero deductible for windshield repair or replacement. I call the glass company that does the work and warned them about parts availability. They looked it up and said YEP we don't stock it and we will have to get one from a Honda Dealer. Said they would call me when they find out how long it will take to get one in.
 

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Call your insurance company back
If you have full glass coverage, as it sounds like you do, your insurance company must have other vendors they can work with
I bet ya if I called my Honda dealer I would have a brand new windshield in stock in 2-days
Call your insurance company, complain, tell them the glass company you contacted is not helping and you need another solution and you need it now
 
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