Can't do anything except have them redo it. Depending on how deep into the clear coat it is you could use a 2000grid paper and sand it down then compound it and polish but that depends. You'll more tha. Likely have to have them redo it. Post a pic in any case let's see what's going on.
I had horrible rail dust on my CRZ when I got it... Didn't notice it for over a week. Couldn't really see it except really close up... And that's on a PWP. But once I noticed it, I also noticed the horribly gritty feel, and that it was all over the car! I took it back to the dealer and they fixed it. While waiting, I checked a black CRZ on the showroom floor and it had the same gritty rail dust all over it, except on the black you couldn't see it, even up close. But you could feel the grit from the rail dust.
I just thought that it sounded similar to what you're describing... Is there any "grit" on the hood? What I had was everywhere except the hood (where the transport plastic covered).
I would have them pay the bill for another shop to redo their work if I couldn't trust them to do it properly. But then consumer laws in Norway are just about the only thing that works well in the system
Sounds like overspray to me. Clay bar will get it off but I wouldn't let the body shop do it, I'd have them pay to have a detail shop do it. I worked in and managed several detail shops that did overspray removal, we usually charged by the hour because that ****e gets EVERYWHERE!
I just noticed the rail dust on mine the first time I washed it last week. I don't trust anybody else to remove it with the same level of care so I'll probably be taking a clay bar to it this weekend. Fun, fun...
in my case, all they had to do was spray the car in an area this wouldn't have been a problem. it looks like they pack multiple cars into a tiny bay, and even work on some half sticking out. it's no wonder there was overspray. they probably sprayed some car next to mine, in the wind.
so they clayed my car and took care of it. sucks that i just waxed it a couple weeks ago. the clay seems to have worked, but i'm gonna redo it this weekend in order to be thorough now that i know it worked, and i'll wax again
you're right derek. i was reading your detailing thread today too. gonna try to get it all done on saturday. i found a couple rough spots they missed. it's 95% better than it was, but to tell you guys that that's not acceptable would be preaching to the quire lol!
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