Join Date: Dec 2013
Location: San Francisco, California
Bay Area Dealers
I bought mine at Victory Honda in San Bruno, and it was a generally pleasant experience. At first they tried to sell me the car for sticker and offer too little for my trade, but quickly backed off and gave me a reasonable deal -- not spectacular (I'm not much of bare-knuckles negotiator), but perfectly decent. I had distinctly unpleasant experiences at 2 other dealers: San Francisco Honda and Honda of Oakland.
At the Oakland store, I had a very pleasant test drive and got along well with the saleswoman -- until she introduced me to her sales manager, who was a pushy jerk who tried to pressure me into buying then and there, which I had absolutely no intention of doing. It was so obnoxious that I stormed out and swore I'd never, ever give them a cent.
San Francisco Honda was a strictly email experience. Having shopped a bit, I emailed them to see if they might give me a better offer than other dealers. They didn't, but then kept emailing me again and again, even after I had told them I'd bought a car elsewhere. After 3 "please don't email me again, I've bought a car" notes, one of their clowns phoned my cell to try one more time -- at which point I was apparently unpleasant enough that they stopped contacting me after that.
On the other hand, I did take the car into SF Honda (much closer and more convenient than the others) for a repair after I had an unfortunate mishap that crunched my driver's side mirror when I'd had the car about 2 months. The service department, at least in that one experience, was entirely professional and pleasant to deal with, even after Honda parts screwed things up the first time.
"'To Serve Man' -- It's a cookbook!!!"