Customer Experience - Honda CRZ Forum: Honda CR-Z Hybrid Car Forums

sandwich14 · 10-17-2011, 11:59 PM

Wasn't sure where this topic fit, so I thought I'd throw it in here.

I have been ordering lots of stuff from various vendors online for my CRZ. Unfortunately I have had bad experiences with several vendors, but wanted to share a particularly good one I had.

I bought some resistors for my turn signal lights from vleds.com and the wrong ones came in the mail. I understand mistakes happen, so I wasn't too worried about it. However, after emailing them with the issue, they sent out an entirely new set for free, without requesting the old ones back or anything. It was very refreshing to have such a good experience as I can't say I've had many other good experiences with companies that get my order wrong.

Have also had good experiences with ijdmtoy and the guys at basis sport tuning. Especially when buying online, I think it is worth giving credit where it is due.

Keep up the good work guys!

SuiteMike · 10-18-2011, 12:43 AM

Besides posting, you can also give them a sellers feedback score on their each individual page =P

sleighman · 10-18-2011, 02:04 AM

KamiSpeed has great customer service. I have ordered several things and the price was right and I received everthing on time.

10-17-2011, 11:59 PM	#1 (permalink)
sandwich14 Member Join Date: Aug 2011 Location: Tempe, AZ Posts: 123	Customer Experience Wasn't sure where this topic fit, so I thought I'd throw it in here. I have been ordering lots of stuff from various vendors online for my CRZ. Unfortunately I have had bad experiences with several vendors, but wanted to share a particularly good one I had. I bought some resistors for my turn signal lights from vleds.com and the wrong ones came in the mail. I understand mistakes happen, so I wasn't too worried about it. However, after emailing them with the issue, they sent out an entirely new set for free, without requesting the old ones back or anything. It was very refreshing to have such a good experience as I can't say I've had many other good experiences with companies that get my order wrong. Have also had good experiences with ijdmtoy and the guys at basis sport tuning. Especially when buying online, I think it is worth giving credit where it is due. Keep up the good work guys!

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10-18-2011, 02:04 AM	#3 (permalink)
sleighman Supporting Member Join Date: Jan 2011 Location: North Florida Posts: 986	KamiSpeed has great customer service. I have ordered several things and the price was right and I received everthing on time.