Major delay for Back order parts for repairs - Honda CRZ Forum: Honda CR-Z Hybrid Car Forums

carnegie · 10-07-2011, 09:21 AM

In early August 2011, 5 weeks after purchase, my new parked CRZ Sport was smashed into by van. Damage extensive but not enough to call an insurance write-off so has to be repaired. Honda cannot deliver internal panel to allow repairs so car off road for 3 months now. Honda still cannot confirm delivery date....have been indicating March 2012 previously ! Sympathetic to situation in Japan but surely Honda can come up with solution ? Third party insurers will pick up repairs and hire costs which in all probability will now exceed cost of a new car. Have been very patient but now more of a disgruntled customer who is losing out for no fault of my own.

J_Honda14 · 10-07-2011, 10:10 AM

I'm waiting for a part myself. I was hoping they would just exchange it from another CR-Z they had in stock, but no. Not sure of an ETA. Maybe I'll call my dealer this weekend...

Armanduhx3 · 10-07-2011, 10:29 AM

yes.. took a month to receive some interior panels for my car that came damaged from factory...

GaZoom · 10-07-2011, 08:46 PM

Sorry for your troubles.

They (other party) should pay your insurance premiums for the time your CR-Z
is off the road.

bansky · 10-07-2011, 09:09 PM

wow, im pissedd FOR YOU ! hope resolution comes sooner then later.

gordonfc · 10-08-2011, 08:49 AM

Thats one of the few problems with the CRZ, it sits so low that theses van / SUV people can't it behind them.
I always try to find a parking spot well away from other car, vans etc.
So far so good.

Silver 6MT, Pickering, Ontario, Canada.

luddite · 10-09-2011, 07:48 AM

Quote:

Originally Posted by gordonfc

Thats one of the few problems with the CRZ, it sits so low that theses van / SUV people can't it behind them.
I always try to find a parking spot well away from other car, vans etc.
So far so good.

Silver 6MT, Pickering, Ontario, Canada.

I always park well away from the doors in supermarkets etc.

A long walk is preferable to a long wait.

10-07-2011, 09:21 AM	#1 (permalink)
carnegie Newbie Join Date: Oct 2011 Location: Scotland Posts: 2	Major delay for Back order parts for repairs In early August 2011, 5 weeks after purchase, my new parked CRZ Sport was smashed into by van. Damage extensive but not enough to call an insurance write-off so has to be repaired. Honda cannot deliver internal panel to allow repairs so car off road for 3 months now. Honda still cannot confirm delivery date....have been indicating March 2012 previously ! Sympathetic to situation in Japan but surely Honda can come up with solution ? Third party insurers will pick up repairs and hire costs which in all probability will now exceed cost of a new car. Have been very patient but now more of a disgruntled customer who is losing out for no fault of my own.

10-07-2011, 10:10 AM	#2 (permalink)
J_Honda14 Member Join Date: Aug 2011 Location: 215 Posts: 70	I'm waiting for a part myself. I was hoping they would just exchange it from another CR-Z they had in stock, but no. Not sure of an ETA. Maybe I'll call my dealer this weekend... __________________ '11 EX CVT Milano Red CarDomain

10-07-2011, 10:29 AM	#3 (permalink)
Armanduhx3 Senior Member Join Date: Sep 2011 Posts: 438	yes.. took a month to receive some interior panels for my car that came damaged from factory... __________________ Armanda is my name. Stance is my game. Derek Wheeler Photography\|Derekwheeler.com Facebook

10-07-2011, 08:46 PM	#4 (permalink)
GaZoom Senior Member Join Date: Oct 2010 Posts: 364	Sorry for your troubles. They (other party) should pay your insurance premiums for the time your CR-Z is off the road. __________________ (9/3/2011) 2011 SSM CR-Z EX 6MT #016131 avg 37/43 mpg

10-07-2011, 09:09 PM	#5 (permalink)
bansky Senior Member Join Date: Jun 2011 Location: L.A., CA. Posts: 323	wow, im pissedd FOR YOU ! hope resolution comes sooner then later. __________________ 2011 HONDA CRZ EX CVT CBP (STOCK ... FOR NOW !)

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