Yea, no you guys did not even pay any attention. You simply reset my password on this account and made no effort to pay attention to the fact I ask to get back into my old account. And today I find out that on another car forum ran by you guys, redlineforums.com, my account of over 10 years can't be accessed either. Again same email I use here and same username, Eagle_f90, I have been asking to get back into here. It has been over a week now, can someone please actually interact with me and provide some sort of customer service or is it time to just abandon AutoGuide sites?